shipping & returns

shipping policy

All US & Canada Orders have a delivery time of 7 - 14 business days and Processing for all orders are 2-3 days.

Our couriers do their best to deliver your parcels to fit around your lifestyle. For single item orders you will generally receive this before 1pm on the expected day of delivery. For multi-item orders you will generally receive this before 7pm on the expected day of delivery.

return & exchange policy

If for any reason you are not completely delighted with your purchase, we will happily accept a return for an exchange or full item refund.

We aim to process all returns within 7-10 working days of delivery to us, at which time we will issue a full refund or exchange and will follow up with a return confirmation e-mail. All refunds will be processed through PayPal unless a payment was made via a credit/debit card over the telephone, in which case your refund will be debited back to your card. Please note we do not contact a customer as soon as your item arrives back to us, but only once your refund / exchange has been issued 10-14 working days later. The refund will be processed back to your original method of payment.